All Customer articles – Page 4
-
NewsChatGPT launches new search function to ‘improve shopping experience’
ChatGPT has today rolled out a new functionality in its search feature which allows customers to search for, compare prices and buy products.
-
NewsAmazon names latest four UK companies for sustainability incubator
The 2025 Amazon Sustainability Accelerator has selected four new companies from the UK to participate in their 10-week programme to help increase sales and business skills.
-
GalleryInside the first ever Fanatics Collectibles global flagship store
Sportswear giant Fanatics has unveiled its debut global flagship store for its Collectibles brand on London’s Regent Street.
-
NewsUK retail sales keep rising, defying analyst expectations
Clothing and outdoor retailers cited good weather as the reason for a rise in sales volumes, which rose by 0.4% versus the previous month. Analysts had been expecting a 0.4% fall.
-
NewsConsumer confidence falls as cost increases and Trump’s tariffs cause concern
Consumer confidence fell four points in April as cost increases across household bills, taxes, and retail goods along with Trump’s tariffs are causing concern.
-
NewsMarks & Spencer provides update following ‘cyber incident’
Marks & Spencer has provided an update for its customers and operations following its recent ‘cyber incident’.
-
-
NewsPets at Home launches new in-store subscription service
Pets at Home has launched a new in-store subscription service combining the “ease of subscriptions” with staff expertise and customer proposition.
-
NewsSainsbury’s expands Aldi Price Match and everyday essentials range
Sainsbury’s has launched what is called “the biggest ever Aldi Price Match in the market”, expanding the scheme to “make the start of summer more affordable”.
-
NewsEaster footfall outstrips 2024 levels
Retail footfall across the UK was relatively flat in the week leading up to Easter, but increased consumer activity helped it surpass 2024.
-
NewsPrices and product availability among biggest pain points for customers
Prices and product availability were ranked among the top pain points for customers when shopping, according to a new report by Happy or Not.
-
InterviewInterview: Shein strategy boss Peter Pernot-Day sees things differently
Shein’s head of strategic and corporate affairs speaks to Retail Week about scandal, AI designs, dupes and more
-
Opinion‘Job security jitters may rise — and constrain consumer spend’
Consumer sentiment has been helped by a strong labour market, but nervousness on the jobs front means weak demand for discretionary goods may build, cautions Shore Capital director Clive Black
-
AnalysisPure Seoul: The Korean beauty specialist making a name for itself in the UK
The Korean beauty market is taking the world by storm, and the UK is no exception as K-beauty specialist Pure Seoul is striving to become a leader.
-
DataChart: Surging cocoa prices and expensive Easter eggs
Will consumers need to tap into their nest eggs to pay for their Easter eggs this year?
-
AnalysisVictoria Leeds shopping centre is on a journey of ‘transformation through accumulation’
As Victoria Leeds continues on its “transformation through accumulation strategy” in an attempt to be the go-to premium shopping destination of the North, Retail Week takes a tour of the destination to get some insight on its movers and shakers in the tenant mix, the newest additions and what to expect from the centre in 2025.
-
NewsCo-op Wholesale strikes multi-year partnership with Roadchef
The Co-op’s newly rebranded wholesale arm has today announced a new, multi-year contract with motorway service area operator Roadchef.
-
Innovation of the WeekUnder Armour and Unless Collective launch sportswear designed to decompose
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
-
DataRanking: The most popular UK retail websites among shoppers in Trump’s America
Thanks to exclusive data from Similarweb, Retail Week can reveal the UK retail websites that are most popular with US shoppers.
-
NewsMamas & Papas launches app
Mamas & Papas has launched an app which it says is a “significant step” in its digital evolution.