All In-store technology articles – Page 3
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News
Morrisons sales jump as chief executive hails progress ‘across the board’
Morrisons chief executive Rami Baitiéh has praised the “good headway across the board” the supermarket has made, after reporting an increase in both total and like-for-like sales.
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News
Future Stores’ debut flagship on Oxford Street is opening in October
Immersive retail start-up Future Stores is opening its flagship store on Oxford Street on October 30.
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Retail Voice
Six ways that AI could transform retail
Want to know how AI advancements could bring more joy and confidence as well as reduce regret in customer journeys? Google’s Sarah Ashley and Wired Consulting’s Charlie Burton offer a glimpse into the newly launched report Upgrading How We Buy
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News
Holland & Barrett has launched world’s first express DNA test service in stores
Holland & Barrett is exclusively trialling the world’s first express DNA test service at selected stores in the UK, offering customers on-the-spot genetic insights for skincare and improved sleep.
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Innovation of the Week
Innovation round-up: Hologram training, reviving the metaverse, palm payments and more
Here we bring you our summer roundup of innovations that caught our attention over the past three months.
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News
Holland & Barrett is investing millions in the latest crime-fighting technology
Exclusive: Holland & Barrett has invested heavily in new theft-protection technology across its store network to battle surging levels of retail crime, Retail Week can reveal.
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Interview
Q&A: Amazon VP on bringing Just Walk Out tech to stores and arenas worldwide
As Amazon’s Just Walk Out technology is implemented in London’s O2 Arena, Retail Week speaks to vice president Jon Jenkins about leveraging the revolutionary tech across more third-party locations.
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Retail Voice
Seizing the AI opportunity in retail
With AI now permeating every part of the industry, Spencer Stuart’s Veena Marr examines how retailers can decode untapped opportunities to unwrap a deeper potential
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News
Crew Clothing partners with tech platform to bolster operations
Fashion retailer Crew Clothing has rolled out a new tech feature to improve operations in its 105 stores in partnership with cloud management solutions company Cegid.
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Retail Voice
Unleashing AI into your business in three steps
Generative AI is fundamentally changing how retailers operate, supercharging productivity levels and providing a conversational holistic experience for their customers. Microsoft and Cognizant reveal the first three moves firms can take to maximise on AI
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News
Jack & Jones and Vero Moda owner joins forces with tech platform to boost loyalty
Danish fashion retailer Bestseller, which owns Jack & Jones, Vero Moda and Only, has announced a new partnership with Swedish technology platform Voyado in a bid to boost customer loyalty and personalisation.
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News
Holland & Barrett invests in AI to track footfall across stores
Holland & Barrett is investing in AI footfall analytics in its latest tech push to “gain valuable insights” into performance across more than 1,000 stores in the UK.
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News
Exclusive: Pets at Home to open more city stores and 'unleash' AI
Pets at Home plans to open more of its smaller-format pet care centres in underserved areas, Retail Week can reveal.
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Retail Voice
Customer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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Analysis
How retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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Interview
Q&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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Retail Voice
Empowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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News
Cyberattacks and fraud cost UK retail sector £11bn in 2023
The UK retail sector lost £11.3bn to fraudulent activity in 2023, according to global financial technology platform Adyen.
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Innovation of the Week
From next-gen AI to Apple Vision Pro: 13 global retail innovations shaking up the industry
Here we bring you the latest quarterly roundup of 13 innovations that caught our attention over the past three months, from ways to protect store staff to Apple’s latest device and an explosion of new AI tools.
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News
Amazon drops Just Walk Out technology from US grocery stores
Amazon has begun the process of phasing out its patented Just Walk Out technology from its US grocery stores.